Call us
Call the Alannah & Madeline team on 1300 720 747 – we’re here for you between 9 am and 5 pm (AEST) Monday to Friday, excluding public holidays.
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Thank you for taking the time to contact us. Your query is important to us and we will get back to you as soon as we can.
Our operating hours are Monday to Friday from 9 am to 5 pm AEST, excluding public holidays.
You can also contact us by calling 1300 720 747.
If you or someone you know is in immediate danger or risk and requires an urgent response please phone 000 or call your local police.
The Alannah & Madeline website provides information to access our services but is not set up to provide counselling advice or emergency responses. We have compiled a list of support services and organisations that specialise in providing this level of help and advice.
Call us on 1300 720 747 or email [email protected] with your new details, and we'll be sure to update our records.
Please note, for security reasons, we can’t update your credit or debit card details via email. Please give us a call.
We’re sorry to see you go, but we understand. Please give call us on 1300 720 747 or email [email protected] and we will handle your request.
Yes. All donations over $2 to the Alannah & Madeline Foundation are tax deductible. To make a donation visit our donation page.
Your generous donation directly helps to fund our programs and services supporting children and young people to live free from violence, trauma and bullying.
As a charitable organisation, we rely on the generosity of our wonderful donors and supporters to make our work for Aussie families possible.
All donations of $2 or more are tax deductible.
Thank you for your interest in our Buddy Bags program. Agencies wishing to order Buddy Bags for their clients can send us on email at [email protected] or complete the contact form above and a member of our Care will get back to you.
For more information about our Buddy Bag program, visit our Buddy Bags page.
To refer a child or family to our Children Ahead program, please send us an email at [email protected] or complete the contact form above and a member of our Children Ahead team will get back to you.
For more information about our Children Ahead program, visit our Children Ahead page.
Please visit our Volunteering page to learn more and see common questions and answers, such as:
That's great – thank you! You can visit our Get Involved page for all of the different ways you can get involved and support children and young people to live free from violence and trauma.
To make a donation, please visit our donation page.
Check out our Partnerships page to learn more and see common questions and answers, such as:
Yes. Dolly's Dream proudly works as part of the Alannah & Madeline Foundation. We work alongside Dolly's parents, Kate and Tick Everett.
Together we empower and educate young people and parents to prevent bullying – online, at school, and beyond. And we support rural, regional and remote communities to start important conversations to change the culture of bullying.
Learn more on the Dolly's Dream website.
Call the Alannah & Madeline team on 1300 720 747 – we’re here for you between 9 am and 5 pm (AEST) Monday to Friday, excluding public holidays.
Visit us in person at Buddy Bags HQ. We're here each weekday between 9 am and 5 pm.
Alannah & Madeline Foundation
Ground Floor, 387 City Road
South Melbourne Vic 3205
Want to send us a letter or make a donation via the post? Write to us at our postal address:
Alannah & Madeline Foundation
PO Box 5192
South Melbourne VIC 3205
For all media enquiries and interview requests, please contact:
Simone Redman-Jones
Media and Communications Manager
Email: [email protected]
Mobile: 0499 202 001